Terms of use
Welcome to Llano™. These Terms of use (“Terms”) outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these Terms. Do not continue to use Llano™ if you do not agree to all the Terms stated on this page.
License to use
Permission:
We grant you a limited license to access and make personal use of this website. You may not download or modify it, except with explicit written consent from us.
Prohibited activities:
You are prohibited from using this website for any unlawful purpose or engaging in any activity that could harm the integrity of the site or interfere with its functionality.
Intellectual property
Ownership:
All content on this website, including text, graphics, logos, and images, is the property of Llano™ and protected by international copyright laws.
Trademarks:
The trademarks and trade names used on this website are the property of Llano™. Unauthorized use is strictly prohibited.
Order acceptance and pricing
Order confirmation:
After placing an order, you will receive an email confirmation. This email does not guarantee order acceptance. We reserve the right to cancel or limit the quantity of any order.
Pricing errors:
In the event of a pricing error on our website, we reserve the right to cancel orders or adjust prices. We will notify you of any such changes.
Limitation of liability
Disclaimer:
We make no representations or warranties of any kind, express or implied, regarding the use or the results of this website.
Limitation of liability:
To the fullest extent permitted by applicable law, Llano™ shall not be liable for any indirect, incidental, special, or consequential damages.
Governing Law
These Terms are governed by and construed in accordance with the laws of Spain. Any disputes shall be resolved in the courts of Spain.
Change to terms
We reserve the right to revise these Terms at any time. By using this website, you agree to be bound by the current version of these Terms.
Contact us
If you have any questions or concerns about these Terms of Service, please contact us at [email protected].
Creative content notice
Intellectual property rights
We value and respect intellectual property rights, both ours and those of others. This notice outlines our policies regarding copyrights and creative content.
Our content
Ownership:
All creative content produced by Llano™, including but not limited to designs, images, videos, and written content, is the intellectual property of Llano™ and is protected by copyright laws.
Usage Restrictions:
You may not reproduce, distribute, modify, or publicly display any of our creative content without our explicit written consent.
Client projects
Client ownership:
Unless otherwise agreed upon in writing, our clients retain ownership of the final deliverables for projects we undertake. However, Llano™ reserves the right to display and promote the completed work as part of our portfolio.
Usage permission:
Clients are granted a non-exclusive, non-transferable license to use the final deliverables for their intended purpose. Any additional use requires prior written approval.
Third-party content
Respect for others’ rights:
We respect the intellectual property rights of others. If we inadvertently use copyrighted material owned by a third party, please notify us, and we will promptly address the issue.
Permissions and licensing:
Any third-party content used by Llano™ is done so with proper permissions or under applicable licenses. If you have questions about specific content, please contact us.
Reporting copyright infringement
Notification:
If you believe that your work has been used or copied in a way that constitutes copyright infringement, please provide us with the following information:
- A description of the copyrighted work.
- Information to contact you, including your address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner.
Contact:
Please send copyright infringement notices to [email protected].
Privacy policy
This Privacy Policy explains how Llano™ collects, uses, discloses, and protects your information when you visit our website and make purchases. By using our website, you agree to the terms outlined in this Privacy Policy.
Information we collect
We may collect personal information such as your name, address, email address, and phone number when you make a purchase or create an account.
Payment information:
When you make a purchase, we collect payment information, including credit/debit card details or other payment methods. Please note that we do not store your payment information.
Browsing information:
We gather non-personal information about your visit, including your IP address, browser type, and pages viewed. This information helps us improve our website and enhance your shopping experience.
How we use your information
Order fulfillment:
We use your personal and payment information to process and fulfill your orders, communicate order updates, and provide customer support.
Communication:
With your consent, we may send promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
Website Improvement:
We analyze browsing information to enhance our website’s functionality, troubleshoot issues, and optimize user experience.
Information sharing
Third-party service providers:
We may share your information with third-party service providers to facilitate order processing, shipping, and other business functions. These providers are obligated to protect your information.
Legal compliance:
We may disclose your information to comply with applicable laws, regulations, or legal requests.
Your choices
Access and correction:
You have the right to access and correct your personal information. Contact us if you need assistance.
Security
We prioritize the security of your information. We implement industry-standard measures to protect against unauthorized access, disclosure, alteration, or destruction.
Changes to this privacy policy
We may update this Privacy Policy periodically. Please review the latest version on our website. Your continued use of our website after changes indicates your acceptance of the updated policy.
Contact us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].
Returns, refunds and exchanges
We strive to ensure customer satisfaction with every purchase. However, it is important to note that all sales made through our platform are considered final and non-refundable. We do not offer refunds, returns, or exchanges for any products purchased. We encourage our customers to carefully review their orders before completing the transaction. In the event of a defective or damaged product received, please contact our customer support team within 7 days of delivery to discuss available options. We appreciate your understanding and cooperation regarding our refunds policy.
Contact us
If you have any questions or concerns about our return policy, please contact us at [email protected].
FAQ
Shipping information
Estimated delivery times:
Delivery times may vary based on your location and the shipping method selected. You can find estimated delivery times during the checkout process.
Tracking your order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Shipping costs:
Shipping costs are calculated based on the selected shipping method and your delivery address. The total shipping cost will be displayed during the checkout process.
Payment information
Payment methods:
We accept a variety of payment methods, including credit/debit cards and other secure payment options. Choose the method that suits you best during checkout.
Secure transactions:
Rest assured that all transactions on our website are encrypted and secure. Your payment information is protected to ensure a safe and worry-free shopping experience.
Order confirmation:
Once your payment is processed successfully, you will receive an order confirmation email. This email will include details about your purchase and a summary of your order.